Refund and Returns Policy

At Boxotis, customer satisfaction is our priority. If you are not satisfied with your purchase, please review our return and refund guidelines below:

1. Eligibility for Returns

  • Items must be unused, in original packaging, and returned within 30 days of purchase.
  • Damaged or defective products due to manufacturing errors are eligible for a free replacement or refund.

2. Non-Returnable Items

  • Items that have been used or altered.
  • Personalized or clearance items.

3. Return Process

  1. Contact us at info@wevis.xyz with your order number and reason for return.
  2. Our team will provide return instructions, including the return shipping address.
  3. Once we receive the item, we will process your refund or replacement within 7-10 business days.

4. Refunds

  • Refunds will be issued to the original payment method.
  • Shipping fees are non-refundable, except for defective items.

5. Exchanges

  • If you received a defective or incorrect product, we will cover the return shipping costs and send a replacement.

For further assistance, reach out to us at info@wevis.xyz or call (978) 388-1275.